Refund Policy Template
Last modified: 02/13/2021

Introduction

“Elegant Codes “
 is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Elegant Codes and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.


Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting refunds@elegant.co.tz
  2. Request of refund must be made within 30 days of the original purchase date
  3. Hard goods must be returned to Elegant Codes immediately, according to the instructions you will receive once contacting refunds@elegant.co.tz as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Elegant Codes sole, reasonable discretion.

Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on https://elegant.co.tz
  • – Domain names

Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting infore@elegant.co.tz
  2. Request of refund must be made within 30 days of the original purchase date

Elegant Codes
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Elegant Codes at refunds@elegant.co.tz for any questions related to our policy, or simply to let us know how we can help.

Elegant Codes
P.O Box 55135, Dar es Salaam
Dar es Salaam, Tanzania 0255
info@elegant.co.tz
+255 693 936389
https://elegant.co.tz